Terms and Conditions

Terms and Conditions

1.Terms of Payment

1.1 All towbar bookings require a £100 non refundable booking fee to cover costs of ordering parts specific to your vehicle and all associated administration costs.  When ordering a towbar fitting service we will reserve the right to retain the £100 as a handling charge should the fitting appointment be missed or cancelled by you.   If you decide to change the type of towbar (fixed to detachable or vice versa) with less than 7 days of fitting then a restock fee from our suppliers will be charged (between £35 and £65) The handling charge will also be imposed if your vehicle does not have a towing capacity. It is your responsibility to ensure this in advance of the fitting as a towbar can only be installed if your car has a towing capacity. You can find out here about checking your towing capacity.

If we are unable to supply and fit you a towbar due to unavailable stock or error on our part then your £100 shall be refunded in full.

1.2 The prices payable for the items that you order are  set out on our website. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order.  Prices for towbars and wiring are guide prices only and subject to changes.  Price to pay will be confirmed at time of booking.

1.3 Some vehicles require additional coding which has an additional fee, we will let you know at time of booking.

1.4 Payment can be made by credit/debit card (payments by American Express, Solo, Electron and Charge Card are unacceptable methods of payment) and the credit/ debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order, Invoices can also be made via BACS, all monies required before removing goods off site.  

1.5 Trade terms are 30 days net.


If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.

3.Force Majeure

Notwithstanding anything herein contained we are not to be held liable for any delay or failure to carry out the order through circumstances beyond our control.

4.Mobile Fitting

4.1 Towbar fittings are mainly undertaken in our workshop.  If a Mobile Fitting service is an option for your vehicle you must ensure the fitting location specified has safe, well lit off-road parking for your vehicle to ensure the fitter can complete the job in a safe environment. A parking area within close proximity must be available for the fitters vehicle so he can have safe and easy access to the items required for the fitting. Please be aware that the fitter won’t hold any type of permit to park in restricted parking areas and any parking fees that the fitter may incur will need to be covered by you, the customer.

4.2 In the case of extreme weather conditions, MotaBars will reserve the right to postpone the fitting if the fitter does not have a suitable and safe environment in order to conduct the fitting.


We treat the privacy of customers extremely seriously. Our privacy policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our privacy policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled by us. Our privacy policy can be viewed at the bottom of our homepage.

This Website

Our website is maintained for your personal use and viewing. Access and use by you of our site constitutes your acceptance of these terms of use. We may at any time revise these terms of use without notice.

You agree to use this site in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.


Our disclaimer should be read in conjunction with our Privacy Policy. This website and material relating to our products (or to third party information, and services) is provided without any representation or endorsement and without warranty of any kind whether expressed or implied, but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, and accuracy.

We do not warrant that the functions contained in this website will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses. We will not be liable for any loss or damage, or any loss or damages whatsoever arising from the use, or loss of use, of data, arising out of or in connection with the use of this website.


We are not responsible for the contents or reliability of any other websites to which we provide a link. We cannot guarantee that these links will work at all times and have no control over the availability of the linked pages. We are not responsible for any privacy policies on external websites and we recommend you read the relevant statements on any other websites that you visit. We are not responsible for any consequences of you linking to any other website from this website.

Applicable law

These Conditions are made pursuant to and shall be governed by and construed in all respects in accordance with the laws of English Courts shall have jurisdiction.